Report An Outage
(660) 248-3311 or (877) 352-0122 toll free
Howard Electric Cooperative phone lines are answered 24 hours a day, 365 days a year to handle any outages that may occur. If you have a question in regards to your account we ask that you call during our normal office hours of Monday through Friday, 8 a.m. to 4:30 p.m.
When reporting power outages please be ready with the following information: your name and location number, or account number which appears on your billing statement.
Howard Electric tries to answer every phone call when an outage occurs, but at times, the number of members out of power outnumbers our staff. During a large power outage if a staff member is not available to assist you, your call may be directed to our interactive voice response (IVR) system, which will record your outage using your unique account number and phone number, through prompts. If you do not know where to find your account number, click here. You always have the option to stay on the line and wait for the next available staff member.
STAY AWAY FROM DOWNED POWER LINES AND BROKEN UTILITY POLES. PLEASE NOTE THE LOCATION AND CALL US IMMEDIATELY. EVEN LINES THAT LOOK HARMLESS CAN BE DEADLY!